FAQ

Oops I forgot my Password

Please click on the following link to reset your password or you may contact us to further assist you

Payment Information

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Placing an Order

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How do I Track my Order?

You should receive an email with the Tracking Number after your order has been shipping. Tracking information may not be available for 24-48 hours after shipping. If you have not received your tracking information please contact customer service by phone 718.465.6688 or email: alanleecollection@gmail.com to request more information.

How do I Return / Exchange Items?


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How do I place a Wholesale Order?


If you are a retailer interested in placing a wholesale order, please sign up using the following form and you will be contacted with further information.

What are your Shipping Policies?


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What is your Privacy Policy?


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